Change & Deployment

Evaluates the maturity of how systems and technologies are introduced and updated.

Key Areas

  • Change Management: Controlling modifications to IT systems
  • Release Management: Planning and coordinating system deployments
  • Testing & Validation: Ensuring changes meet requirements
  • Change Communication: Informing stakeholders about changes
  • Rollback & Recovery: Managing failed changes

Maturity Journey

Initial (1.0–1.9)
Ad-hoc changes with minimal documentation and inconsistent deployment practices.
Developing (2.0–2.9)
Basic change control with some documentation and reactive deployment management.
Established (3.0–3.9)
Defined change processes with consistent testing and regular deployment reviews.
Managed (4.0–4.4)
Measured change performance with proactive risk management and integrated deployment.
Optimized (4.5–5.0)
Strategic change management with automated deployment and continuous improvement.